You can track your order now by visiting Track Your Order

You can track your order now by visiting Track Your Order

If you haven’t received your order yet, you may cancel your order. You can do this by calling us on our toll-free helpline number +920315-7362781

If you’ve already received your order, you can refuse to accept it at the point of delivery and send it back to our rider.

Our team will mark your order as cancelled and we will refund your advance payment.

You can visit aur physical centre: Shop # 14 Mobile Street Rehma Center
Opp. Health Office Katchary Road, Multan

You can register your complain by visiting Register Complain page

Please access the provided link: https://newairtelmobiles.pk/account/orders

Select “Refund Orders” and click on the “Request Refund” button. This will display a form where you can fill in the required details to initiate the refund process.